Use / Consume
​
​
We have to look for the reduction of substitution frequency of products and the improvement of the efficiency of the resource. At first, prolonged use of the products makes its environment impact reduced. Nevertheless, if the product is consuming resources, it must assure the minimization of the global environmental impact.
Wanting to change the concept of conventional sale of a product, offering this now as a service that pays in function of its use. Thus, it’s the provider the owner of the product and manages the design work, usage, maintenance, reuse, refabrication and recycle.
The maintenance is a critical activity performed during the lifecycle phase, prolonging their availability. This change can be considered as a post sale service as a source of competitive advantage and deal opportunity. These maintenance offers include services such as:
-
Service rendering.
-
Diagnostics.
-
Technical support.
-
Installation.
-
Warranty.
-
Replacement product while the other is under repair.
-
Cleaning.
For a good maintenance service the product must have these characteristics:
-
Easy access to the pieces.
-
Fault diagnosis.
-
Manipulation and mounting of pieces.
-
Security for the technical team.
​​​
Benefits
-
Prolonged the useful life for the client.
-
Efficient way to maintain or restore the systems to normal working conditions.
-
Source of competitive advantage and deal opportunity.
-
Generates up to 3 times the volume of deals of the initial purchase.
-
Provides protection, prevention of contamination, personal security and waste disposal.
-
The total cost of property for the client is reduced.
-
Reduction of the environmental impact for a low consume of resources and emissions produced.